This was so helpful, as I am definitely on a budget. He also showed me some used, or scratch and dent items that were virtually like new, and created a package deal of sorts which allowed me to have a discount. He was involved, giving me helpful feedback, but not pushy or intrusive. It took me some time to decide on the particular desk that would work best for my space, and he worked with me through the process, encouraging me to bring in my flooring and paint samples to make sure it all matched well. Tom was supportive, knowledgable, and patient. I wanted to buy from someone who was interested in really helping me get furniture that was going to work well, rather than just trying to sell me something.
This was important to me, as these changes are a big part of my professional and personal development. I almost didn't make that "last stop of the day," but I am so glad I did! Tom greeted me immediately and was very friendly and interested in the overall picture of the changes I am making. I am updating my office and stopped in Smart Buy as a result of a google search for used office furniture. I walked away with a very good deal on two very nice chairs that will serve me well for years.Seriously, don't buy new or used office furniture until you've visited this store! I definitely felt like I learned a lot, and he was willing to negotiate a bit on the price so that I could get my top choices and still stay within my budget. He could clearly explain the pros and cons of each option, but there was no high-pressure sales pitch, and I could take as much time as I wanted to try out anything in the store. Tom really focuses on educating his customers he knew all about the adjustment possibilities and also the construction of each model, and was very glad to share this knowledge with me.
He was very welcoming, made a point of understanding both my needs and my budget, and then guided me to various chairs that might be good options. had a large variety of chairs for sale at different price levels, and the personalized service was top-notch. This is an excellent place to shop for used, high-quality office furniture - very highly recommended.I purchased two ergonomic desk chairs at Smart Buy on, and had a very positive experience.